Cancellation & Refund Policy

Cancellation & Refund Policy

for Octmark Technologies India Pvt Ltd

At Octmark Technologies Pvt Ltd, we strive to provide our customers with a seamless and satisfying experience. If, for any reason, you wish to cancel your order or request a refund, please review the following guidelines:

Cancellation Policy:

  1. Immediate Cancellation: If you wish to cancel your order, please contact our customer support team immediately. Orders can only be canceled before they are processed for shipping or delivery.

  2. Cancellation Process: To cancel your order, please reach out to our customer support team via email at info@octmarktechnologies.com or by phone at +919392927701. Please provide your order details for swift assistance.

Refund Policy:

  1. Eligibility: Refunds are only applicable for orders that meet the criteria outlined in our Refund Policy. To be eligible for a refund, the item must be unused, in its original packaging, and returned within [number of days] days of purchase.

  2. Refund Process: Once your cancellation request is received and approved, we will initiate the refund process. Refunds will be processed through Stripe, and the amount will be credited back to the original payment method used for the purchase.

  3. Timing: Refunds may take 90 business days to reflect in your account, depending on your bank or credit card issuer’s policies.

  4. Non-Refundable Items: Certain products or services may not be eligible for refunds. These include digital downloads, personalised or customised items, and services that have already been rendered.

Contact Us:

If you have any questions or concerns about our Cancellation & Refund Policy, please don’t hesitate to contact us:

Email: info@octmarktechnologies.com Phone: +919392927701

Policy Updates:

Octmark Technologies Pvt Ltd reserves the right to modify or update this Cancellation & Refund Policy at any time. Please review this page periodically for any changes.

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